The manual

Finding a patient

  1. Open Patients and type in the search box: part of the name (Arabic or English), a phone number (even a few digits), a national ID or the file number.
  2. If a file was merged into another one, the search tells you: “File X was merged into file Y”, and takes you to the right file.
  3. Two files for the same person? Open Possible duplicates. Merging moves visits, plans and payments to one file, so ask the owner before you merge.