Finding a patient
- Open Patients and type in the search box: part of the name (Arabic or English), a phone number (even a few digits), a national ID or the file number.
- If a file was merged into another one, the search tells you: “File X was merged into file Y”, and takes you to the right file.
- Two files for the same person? Open Possible duplicates. Merging moves visits, plans and payments to one file, so ask the owner before you merge.